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View the latest
International Best Practice brochure
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More titles coming soon...
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ITIL®
Foundation, ITIL 4 edition
ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. |
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A Guide to
AgileSHIFT™
AgileSHIFT is designed to enable change management for measurable business benefits across the entire organisation. |
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Directing
Successful Projects with PRINCE2®
This guide is specifically aimed at helping project board members to direct project work efficiently, consistently and, above all, successfully. |
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Performance-driven IT: How
metrics can transform IT services and operations
With an approach to metrics this book lists some of the questions that need be asked at all levels of the organization to make sure it's on track to meet the agreed strategic objectives. |
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ITIL Guide
to Software and IT Asset Management 2nd edition
This guide can help organizations achieve major benefits in risk management, cost reduction, enhanced security and improved service delivery. |
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IT Change
Management - A Practitioner's Guide
This title is essential reading for anyone wishing to understand how IT change management can be implemented and put into practice within the workplace. It bridges the gap between best practice training and the realities faced in real world implementation. |
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