Your gateway to
best practice. We deliver an ever-expanding range of guidance and frameworks to
over 160 countries worldwide.
partners delivering best practice guidance to an international audience, and
find out how you can get involved.
insightful contributions from experienced corporate authors and recognized
practitioners of best practice.
from the world of Best Practice including Project Management, IT Service
Management, Agile and more.
How metrics can transform IT
services and operations
Find out more >
IT Change Management
A Guide for Managers
Service Management Online
Creating A Successful
Service Request Catalogue
A Practical Guide To Project Planning
A Portfolio Approach to
By Darren Arcangel
By Helen Beal