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ITIL® 4 Managing Professional Drive Stakeholder Value

eBook

Author: AXELOS
Publisher: TSO (The Stationery Office)

Evolving from the previous ITIL v3 version, ITIL 4 is the latest in I.T certification and best practice frameworks offered by AXELOS. ITIL 4:

  • Increases your industry knowledge, skills and salary potential
  • Transforms your business
  • Helps to successfully navigate the modern digital world
  • Reflects and integrates other established ways of working
  • Incorporates all the best things from ITIL

The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation

  • Ideal for professionals who are focused on customer experience, user journeys or are responsible for external relationship management
    • Improve relationships and reach mutual outcomes
    • Ensure high customer satisfaction levels
    • Optimize the customer experience
    • Create a trusted relationship with stakeholders
  • Helps you pass your Drive Stakeholder Value exam
  • Reference guidance for day-to-day problems for IT Professionals

Coming soon to your device's eBook store

Other formats

Managing Professional examinable Practices available through My ITIL.

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ITIL 4 Managing Professional Package - Books

ITIL 4 Managing Professional Package - Online Subscription

  • Sub. No.: 7003358
  • Price: £240.00
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