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ITIL® 4 Drive Stakeholder Value


TSO (The Stationery Office)
Price: £85.00

The ITIL 4: Drive Stakeholder Value book forms one publication of the Higher-Level guidance, following ITIL 4 Foundation

Ideal for professionals who are focused on customer experience, user journeys or are responsible for external relationship management

  • Improve relationships and reach mutual outcomes

  • Ensure high customer satisfaction levels

  • Optimize the customer experience

  • Create a trusted relationship with stakeholders

Helps you pass your Drive Stakeholder Value exam

Reference guidance for day-to-day problems for IT Professionals

Don't forget your Practice Guides!

Get them for this module, all together in a Master Pack, or for your Managing Professional modules.

Alternative formats

Extent 232 pages ISBN 9780113316373
Size 46.3Mb Price £85.00
Format PDF Format help (opens in new window) Published 21 Feb 2020
Availability Available Immediately Availability help (opens in new window)

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ITIL 4 Managing Professional Package - Books

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