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AXELOS IT Service Management - ITIL® 4

Service Management - ITILThe framework is comprised of five principles and five practices for the whole organization. In addition to an iterative delivery method comprising roles, competencies, workflow, tools and techniques.

The official ITIL 4 portfolio includes:

  • ITIL Foundation, ITIL 4 edition

ITIL Foundation, ITIL 4 edition ITIL Foundation, ITIL 4 edition


ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology.

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ITIL Foundation, ITIL 4 edition PDF

  • Published: 18 Feb 2019
  • ISBN: 9780113316069
  • Price: £45.00
    (£54.00 inc. VAT)
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ITIL Foundation, ITIL 4 edition Online Subscription

  • Sub. No.: 7003281
  • Price: £40.00
    (£48.00 inc. VAT)
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