The ISM Method
The ISM Method describes a revolutionary approach on how to successfully implement IT service management (ITSM) in an easier, faster, cheaper, and especially more effective way.
This publication describes the implementation method, with a strong focus on quality assurance and cultural change, a comprehensive definition list, and an example of a compact process model.
- Published: [?ProductPubDate:9780117081062?]
- ISBN: 9780117081062
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- Published: [?ProductPubDate:9780117081819?]
- ISBN: 9780117081819
- Price: [?DiscountedPrice:9780117081819?]