ITIL® Planning to Implement Service Management PDF
- Author:
- AXELOS
- Publisher:
- TSO (The Stationery Office)
This handbook provides advice and guidance to organisations considering implementing service management.
Key features:
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A six-step process to planning service management implementation
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Relationships, roles, organisation and structure
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Enablers and blockers to successful service management.
A PDF allows for easy access while you're on the move:
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Single user
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Non-networkable
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Basic downloadable PDF: searchable with a bookmarking function.
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Alternative formats
| Extent | 334 pages | ISBN | 9780113312610 |
|---|---|---|---|
| Size | 11.4Mb | Price | £65.00 |
| Format | Downloadable PDF  |
Published | 31 Mar 2011 |
| Availability |
Available Immediately
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