AXELOS IT Service Management - ITIL® 4

ITIL 4 has evolved from the previous, ITIL v3, version by re-shaping much of the established ITSM practices in the wider context of customer experience; value streams and digital transformation; as well as embracing new ways of working, such as Lean, Agile and DevOps.

Building on the huge success of the ITIL 4 Foundation in February, October marks the launch of the 'Managing Professional' range from AXELOS.

TSO are proud to be able to offer our customers immediate access to this exciting new content via an exclusive range of offers designed to give you the guidance that you need, in the format that you need it.

Get access to the content now in BETA format via our subscription platform and have guaranteed access to the final content.

The official ITIL 4 portfolio includes:

• ITIL Foundation, ITIL 4 edition
• ITIL 4 Foundation Revision Guide
• ITIL 4 Master Pack
• ITIL 4 Managing Professional Package
• ITIL 4 Strategic Leader Pack
• ITIL 4 Managing Professional - Create, Deliver and Support
• ITIL 4 Managing Professional - Drive Stakeholder Value
• ITIL 4 Managing Professional - High Velocity IT
• ITIL 4 Managing Professional - Direct, Plan and Improve
• ITIL 4 Digital and IT Strategy

ITIL Foundation, ITIL 4 edition - PDF

ITIL 4 provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology.

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ITIL Foundation, ITIL 4 edition - Book

• Published:18 Feb 2019
• ISBN: 9780113316076
• Price: £45.00

ITIL Foundation, ITIL 4 edition - Online Subscription

• Sub. No.: 7003281
• Price: £40.00
  (£48.00 inc. VAT)

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eBook

App

Translations

ITIL 4 Foundation Revision Guide - PDF

Focus on the areas that will be examined, understand the best ways to approach the questions.

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ITIL 4 Foundation Revision Guide - Book

• Published:18 Nov 2019
• ISBN: 9780113316526
• Price: £12.50

ITIL 4 Foundation Revision Guide - 10 x Books

• Published:03 Dec 2019
• ISBN: 9780113316564
• Price: £125.00

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eBook

ITIL 4 Master Pack - PDF

Including every book in the ITIL 4 Managing Professional and Strategic Leader pathways - this six-book pack helps you understand all modules in the ITIL 4 journey, as well as giving daily expert reference guidance for day-to-day problems.

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ITIL 4 Master Pack - Online

• Sub. No.: 7003360
• Price: £325.00

ITIL 4 Master Pack - Book

• Published:07 Aug 2020
• ISBN: 9780113316854
• Price: £400.00

ITIL 4 Master: The Practice Guides

Practices

• Published: 07 Aug 2020
• ISBN: 9780113317301
• Price: £400.00

Book + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317448
• Price: £700.00
  (£840.00 inc. VAT)

PDF + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317363
• Price: £700.00

ITIL 4 Managing Professional Pack - PDF

Create, Deliver and Support forms one publication in the essential supporting guidance for the Managing Professional certification pathway.

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ITIL 4 Managing Professional Pack - Online

• Sub. No.: 7003358
• Price: £240.00

ITIL 4 Managing Professional Pack - Book

• Published:28 Feb 2020
• ISBN: 9780113316687
• Price: £300.00

ITIL 4 Managing Professional: The Practice Guides

Practices

• Published: 07 Aug 2020
• ISBN: 9780113317257
• Price: £300.00

Book + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317424
• Price: £500.00
  (£600.00 inc. VAT)

PDF + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317349
• Price: £500.00

ITIL 4 Strategic Leader Pack - PDF

The ITIL 4: Strategic Leader books follow on from the ITIL 4 Foundation manual and are the Higher-Level guidance towards the Strategic Leader designation.

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ITIL 4 Strategic Leader Pack - Book

• Published:07 Aug 2020
• ISBN: 9780113316830
• Price: £150.00

ITIL 4 Strategic Leader Pack - Online

• Sub. No.: 7003362
• Price: £120.00

ITIL 4 Strategic Leader: The Practice Guides

Practices

• Published: 07 Aug 2020
• ISBN: 9780113317288
• Price: £150.00

Book + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317331
• Price: £150.00

PDF + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317356
• Price: £300.00

ITIL 4 Create, Deliver and Support - PDF

Create, Deliver and Support forms one publication in the essential supporting guidance for the Managing Professional certification pathway.

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ITIL 4 Create, Deliver and Support - Online

• Sub. No.: 7003345
• Price: £80.00

ITIL 4 Create, Deliver and Support - Book

• Published:31 Jan 2020
• ISBN: 9780113316328
• Price: £85.00

ITIL 4 Create, Deliver and Support: The Practice Guides

Practices

• Published: 07 Aug 2020
• ISBN: 9780113317219
• Price: £85.00

Book + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317370
• Price: £150.00

PDF + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317318
• Price: £150.00

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eBook

ITIL 4 Drive Stakeholder Value - PDF

Drive Stakeholder Value forms one publication in the essential supporting guidance for the Managing Professional certification pathway.

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ITIL 4 Drive Stakeholder Value - Online

• Sub. No.: 7003346
• Price: £80.00

ITIL 4 Drive Stakeholder Value - Book

• Published:28 Feb 2020
• ISBN: 9780113316366
• Price: £85.00

ITIL 4 Drive Stakeholder Value: The Practice Guides

Practices

• Published: 07 Aug 2020
• ISBN: 9780113317233
• Price: £85.00

Book + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317394
• Price: £150.00
  (£180.00 inc. VAT)

PDF + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317295
• Price: £150.00

Also available as...

eBook

ITIL 4 High Velocity IT - PDF

High Velocity IT forms one publication in the essential supporting guidance for the Managing Professional certification pathway.

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ITIL 4 High Velocity IT - Online

• Sub. No.: 7003347
• Price: £80.00

ITIL 4 High Velocity IT - Book

• Published:28 Feb 2020
• ISBN: 9780113316403
• Price: £85.00

ITIL 4 High Velocity IT: The Practice Guides

Practices

• Published: 07 Aug 2020
• ISBN: 9780113317226
• Price: £85.00

Book + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317387
• Price: £150.00
  (£180.00 inc. VAT)

PDF + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317264
• Price: £150.00

Also available as...

eBook

ITIL 4 Direct, Plan and Improve - PDF

Direct, Plan and Improve forms one publication in the essential supporting guidance for the Managing Professional certification pathway.

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ITIL 4 Direct, Plan and Improve - Online

• Sub. No.: 7003348
• Price: £80.00

ITIL 4 Direct, Plan and Improve - Book

• Published:31 Jan 2020
• ISBN: 9780113316441
• Price: £85.00

ITIL 4 Direct, Plan and Improve: The Practice Guides

Practices

• Published: 07 Aug 2020
• ISBN: 9780113317240
• Price: £85.00

Book + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317400
• Price: £150.00
  (£180.00 inc. VAT)

PDF + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317325
• Price: £150.00

Also available as...

eBook

ITIL 4 Digital and IT Strategy - PDF

The ITIL 4: Digital and IT Strategy forms one publication of the Higher-Level guidance towards the Strategic Leader designation, following ITIL 4 Foundation.

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ITIL 4 Digital and IT Strategy - Online

• Sub. No.: 7003349
• Price: £80.00

ITIL 4 Digital and IT Strategy - Book

• Published:09 Oct 2020
• ISBN: 9780113316489
• Price: £85.00

ITIL 4 Digital and IT Strategy: The Practice Guides

Practices

• Published: 07 Aug 2020
• ISBN: 9780113317271
• Price: £85.00

Book + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317417
• Price: £150.00
  (£180.00 inc. VAT)

PDF + Practices

• Published: 07 Aug 2020
• ISBN: 9780113317332
• Price: £150.00