Planning, Protection and Optimization: ITIL® 2011 Intermediate Capability Handbook - Downloadable PDF

Publisher:: TSO (The Stationery Office)

Price: £10.95

(£13.14 inc. VAT)

Updated in line with the 2011 editions and Planning, Protection and Optimization (PPO) syllabus this PDF will help you study for the PPO module of the ITIL intermediate capability qualification, it is a portable, printable reference source for practitioners who work with these processes.

Key features

Authored and quality assured by itSMF UK
Part of a four-book series covering the Intermediate Capability syllabus
PDF format allows portability and mobility between devices

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Designed to act as a study aid for students taking the ITIL Capability qualification for PPO, and as a handy portable reference source for practitioners who work with these processes.

This guide is not intended to replace the more detailed ITIL publications, nor is it to be a substitute for a course provider's training materials.

A PDF allows for easy access while you are on the move: