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Planning, Protection and Optimization: ITIL® 2011 Intermediate Capability Handbook - Downloadable PDF

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TSO (The Stationery Office)
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Updated in line with the 2011 editions and Planning, Protection and Optimization (PPO) syllabus this PDF will help you study for the PPO module of the ITIL intermediate capability qualification, it is a portable, printable reference source for practitioners who work with these processes.

Key features

  • Authored and quality assured by itSMF UK

  • Part of a four-book series covering the Intermediate Capability syllabus

  • PDF format allows portability and mobility between devices

Alternative formats

Extent 194 pages ISBN 9780113314560
Size 3.5Mb Price £10.95
(£13.14 inc. VAT)
Format PDF Format help (opens in new window) Published 26 Nov 2014
Availability Available Immediately Availability help (opens in new window)
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