Skip to content

Release, Control and Validation Intermediate Capability Handbook - pack of 10

TSO (The Stationery Office)
TSO (The Stationery Office)
Price: £109.50
Add to Basket

Updated in line with the ITIL 2011 editions and the Release, Control and Validation (RCV) syllabus, this quick-reference guide will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this handbook is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.

Key features:

  • Authored and quality assured by itSMF UK

  • Endorsed by the APM Group

  • Follows the ITIL Intermediate Release, Control and Validation Syllabus.

Covers the following processes and functions and how they contribute to the Lifecycle:

  • Change Management

  • Service Asset and Configuration Management

  • Service Validation and Test

  • Release and Deployment Management

  • Request Fulfilment

  • Service Evaluation

  • Knowledge Management.

Alternative formats

Extent TBC ISBN 9780113314348
Size 108 x 104 mm Price £109.50
Format Paperback Published 04 Nov 2013
Availability In Stock: 1 - 2 days Availability help (opens in new window) Delivery Delivery options and charges
Bookmark and Share
Add to Basket

If you're interested in this, you might also be interested in...

Website created and managed by TSO information and publishing solutions