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Key Element Guide ITIL Service Operation PDF

Aligned to the 2011 Editions

Author:
AXELOS
Publisher:
TSO (The Stationery Office)
Price: £9.95
(£11.94 inc. VAT)
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The 'Key Element Guide Service Operation PDF' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.

'ITIL Service Operation' describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Key features:

  • Written by authors of the main core guidance titles

  • Provides a handy overview of the five core titles

  • Each KEG shares the same structure

  • Quality assured and endorsed by itSMF International.

A PDF allows for easy access while you're on the move:

  • Single user

  • Non-networkable

  • Downloadable PDF: searchable with a bookmarking function.

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Alternative formats

Extent 107 pages ISBN 9780113313747
Size 1.8Mb Price £9.95
(£11.94 inc. VAT)
Format Downloadable PDF Format help (opens in new window) Published 20 Aug 2012
Availability Available Immediately Availability help (opens in new window)
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