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Key Element Guide ITIL Service Operation - Pack of 10

Aligned to the 2011 Editions

TSO (The Stationery Office)
Price: £99.50
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The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.

ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Key features:

  • Written by authors of the main core guidance titles

  • Provides a handy overview of the five core titles

  • Each Key Element Guide shares the same structure

  • Quality assured and endorsed by itSMF International.

Alternative formats

Extent Pack of 10 ISBN 9780113313686
Size 140mm x 108mm Price £99.50
Format Paperback Published 31 Jul 2012
Availability In Stock: 1 - 2 days Availability help (opens in new window) Delivery Delivery options and charges
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