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ITIL® V3 Planning to Implement Service Management


TSO (The Stationery Office)

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Price: £65.00

This handbook provides advice and guidance to organisations considering implementing service management.

Key features:

  • A six-step process to planning service management implementation

  • Relationships, roles, organisation and structure

  • Enablers and blockers to successful service management.

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  • Single user

  • Non-networkable

  • Basic downloadable PDF: searchable with a bookmarking function.

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Alternative formats

Extent 334 pages ISBN 9780113312610
Size 11.4Mb Price £65.00
Format Downloadable PDF Format help (opens in new window) Published 31 Mar 2011
Availability Available Immediately Availability help (opens in new window)
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