Corporate Area Help Pages

For more information on our help pages please click on the links below:ContentThe help pages are split into 3 main areas:Home- where you can find information about TSO and our people, as well as corporate information.Services - information about the comprehensive range of services we offer. News and Media - provides access to current and archived our news releases, as well information on event and exhibitions we will be attending through out the year.Online Bookshop - for help with our online bookshop see our separate help area. Click on the online bookshop option onthe main menu bar above and select help from the right hand menu. SearchingSearching the corporate areaNavigationCorporate Area NavigationIf you require further assistance please contact Customer Services on 0870 242 2345 or email esupport@tso.co.ukHearing and speech impaired customers can also communicate via text phone on 0870 240 3701. Help pages for the online bookshop can be accessed within the online bookshop area by clicking on the 'Help' links on the right hand side navigation or the bottom navigation within the online bookshop shopping basket....more

Services

The services section of the tso.co.uk provides information on the range of information management solutions we offer, including:

1. Advisory Services

2. Information Management Services

Content ManagementMetadata and Bibliographic Services Rights ManagementWeb and e-BusinessTOP3. Publisher ServicesEditorial & DesignSales & Marketing Multi-Media Production Print Procurement Logistics TOPIn addition the services area provides information on:

Clients Partners GTCEvents DownloadsTOP

1. Advisory Services

We can provide highly specialised information management consultants to enable our clients to unlock the potential of their information assets.

2. Information Management Services

Our unique experience in handling official and regulatory information has driven the development of specialised information management services. Central to e-government strategy, these services help you organise, structure and disseminate complex information on an ongoing basis. All services are available through the simplified procurement of the GTC Refresh Framework and include:

Content Management for multi-media formats By helping you to organise your organisation's information into a central repository, we allow you to take full control of your content for reuse and dissemination, internally and externally and across all media.

Central to our information management services is TSO ActiveText, a cross-media content management and publishing system.

For further information click here
Metadata & Bibilographic Services
Metadata refers to any data used to aid the identification, description and location of networked electronic resources. Many organisations do not currently have the tools or the skills to manage this specialist area of competence and, recognising this, turn to third parties for assistance.

By deploying technical standards adopted by both the government and the broader information community, we are able to build, manage and maintain your metadata linkages.

For further information click here
Rights Management
Digital Rights Management (DRM) technology is vitally important for any organisation that publishes important and valuable content externally. By integrating DRM technology into its information management solutions we can secure your content against unauthorised access and makes sure that restrictions on content usage are adhered to.

For further information click here
Web and e-Business
Our web development teams can provide highly professional, fully functional web and e-commerce services that meet the demands of our clients and their customers.

For further information click here
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3. Publisher Services

We are the country's leading provider of publisher services. Our experience of working for the UK Parliament has helped us to develop skills in dealing with the most complex publishing requirements within the tightest time schedules, making us a leader in both publishing and information solutions for the public and private sector.

Sevices offered include:
Editorial & Design
Our comprehensive publisher services start with editorial and design facilities. These include the whole gamut of modern media. We have a dedicated team of in-house editors and its own graphic design studio, with extensive experience of exploiting new technology for the benefit of its clients.

In addition, we are also highly experienced in project management and can co-ordinate all aspects in the production cycle of a publication. We provide a comprehensive service, not only in design, editorial and illustration, but also in indexing, copyright issues and quality and budget control.

For further information click here
Sales & Marketing
We can provide help with the full product cycle from initial market research, to product development through to launch using a variety of marketing tools, including PR, advertising, direct mail and e-mail marketing.

For further information click here
Multi-media production
Our content management capability and expertise in all the production disciplines allows the simultaneous production of printed material, CDs and web services, providing a greater degree of accuracy and cohesion between the various media.

For further information click here
Print Procurement
Our expertise and experience in print mean that we are equipped to offer a full print service - from fast, secure in-house printing to print broking and management.

In addition, TSO Consortia delivers a leading edge e-procurement service. The system provides a method of online purchasing that allows purchasers, suppliers, subcontractors and consultants to collaborate with one another and monitor each project at every stage of the purchasing cycle, enabling customers to dramatically improve the efficiency of their purchasing and thereby reduce costs.

For further information click here
Logistics
Our logistics services include customer services, warehousing and fulfilment, for which we are fully ISO 9000 accredited. Through our national distribution centres and global agent network we ensure that our customer's products reach their target markets.

For further information click here
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Additional information:

In addition the services area provides information on:
Clients
Details of our current client list, including the Cabinet Office, Department of Health, the Europe Union, United Nations, British Telecom and Butterworth Law Publishers.

For further information click here
Partners
Details of our current partners including EPS and Noetica.

For further information click here
GTC
We have joined the new Government Telecommunications Contract (GTC), managed by OGC buying solutions, which means that our government customers will now be able to benefit from the simplified procurement procedures of the GTC when purchasing our expertise in electronic services and digital information solutions.

For further information click here
Events
Provides details of the events we will be attending throughout the year.

For further information click here
Downloads
. Downloads are available on thought-provoking articles and white papers written by specialists both with TSO and industry experts.

For further information click here
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Home

The Home section of the TSO Gateway is split into 3 main areas: About us TSO - providing a background into TSO and its services. tso.co.uk - information about the TSO Gateway and its four main areas; Home, Services, News & Media and the Online Bookshop.Our PeopleOffices - Addresses and maps for TSO Offices. Customer Services - Contact details for TSO Customer Services. Our Bookshops - Contact details for TSO's 6 bookshops including addresses, maps, opening hours and information on the publications and services each bookshop provides. UK Agents - contact details for UK stockists of TSO publications, including addresses, maps, opening hours and details of the range of publications stocked. Overseas Agents - addresses of overseas agents supplying TSO publications. Careers - contact details for people wishing to pursue a career with TSO.Corporate Information Investors - Our Mission - view TSO's mission statement. ...more

News & Media

Provides access to all archived and current TSO press releases as well as information on events which TSO will be attending throughout the year Press ReleasesTo allow for easy browsing press releases are organised both by quarter and category (Services, Corporate or Product news): By quarter To view press releases organised by quarter simply click on the links on the left hand side of the screen. For example, to view press releases issued in February 2002 click on the 'Jan- March 2002' link. By category To view press releases by category simply click on the links on the main News & Media navigation bar. For example to view press releases on TSO products click on the 'Product link'. For further information click hereTOPEvents & Exhibitions Provides details of future events and exhibitions TSO will be attending.For further information click hereTOP...more

Searching

Contents:Types of SearchQuick SearchAdvanced SearchPublication SearchContent SearchHow to perform a Quick SearchHow to perform an Advanced SearchPublication SearchContent Search

Types of search

Within the tso.co.uk searches can be performed on content or products using either the Quick Search or Advanced Search functionality:

Quick Search

Quick Search allows you to search to perform searches on the product or content information within the corporate area.
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Advanced Search

Advanced Search allows you to be more specific within your search requirements and enter a combination of either content information (Content Search) or bibliographic (Publication Search) .

Content Search

The search options under Content Search are split into 5 main key areas:
1. Keywords To carry out a search using keywords, enter the keywords of the title you are searching for in the 'Keywords' field.

2. Using

All words - the search engine will search under all words selected, search results retreived will feature all words, in any order. This is the default settingExact phrase -the search engine will search under the exact search term selected, search results retrieved will feature the exact phrase selected.Any words - the search engine will search under any of the words selected, search results retrieved will feature any one of the words selected.Concept - the search engine's thesaurus function will also search under words with the same meaning as the search term selected.3. Search AcrossAllows you to specify which section(s) of the corporate area you wish to search under: TSO Home/Corporate Information News & MediaServices4. Specific Search Allows you to specify the subject areas you wish to search under: Construction Corporate Driving & Transport Education Environment Fire Health & Pharmaceutical Health & SafetyLaw Legislation & Government Project Management IT & E-Commerce Reference & Directories RegulationsSocial IssuesStatistics Uncovered Editions 5. DisplayAllows you to specify the number of search results returned in a page (from 10 to 100). TOP Publication Search The search options under Publication Search are split into 4 main areas:

1. Using

All words - the search engine will search under the exact search term selected. This is the default setting.Concept - the search engine's thesaurus function will also search under words with the same meaning as the search term selected.

2. Book Details

Publication type
Allows you to limit your search to a particular publication type inlcuding:
All Titles - allows you to search all publications available from the online bookshop.
TSO publications - allows you to search just TSO publications.
BSI publications - allows you to search just BSI publications.
Title
To carry out a search using publication title enter the title of the publication you are searching for in the 'Title' field, for example 'The Civil Service Yearbook'.
ISBN
To carry out a search using an ISBN, simply enter the ISBN in the 'ISBN' field.
Author
To carry out a search by author, simply enter the name of the author in the 'Author' field, for example 'Lord Woolfe'.
Publisher
To carry out a search by publisher, simply enter the name of the publisher in the 'Publisher' field, for example McGraw Hill.
Publication Date
To carry out a search by publication date, simply enter the date the title was published in the 'Publication Date' field.
For example to search for a publication published between 16th January 2002 and 17th January 2002 enter '16/01/02' to '17/01/02.
To search for a publication published on 1st September 2002 enter '01/10/02' to '01/10/02'.
3. Categories to limit the search toAllows you to further limit your search to a particular type of publication including:Bills Acts Statutory Instruments/Rules House of Commons Papers House of Lords Papers Command Papers 4. Display Allows you to specify the number of search results returned in a page (from 10 to 100). TOP

How to perform a Quick Search

1. Enter the phrase or term you wish to search under in the Quick Search box.2. Select to search under content or products, by clicking on the relevant circle.3. Click on the blue arrow.4. Search results will be displayed. Click on the links displayed to access any of the information returned in the search results.5. To perform a new search repeat steps 1 to 4.If you have selected to perform a product search and wish to purchase any of the publications listed in the search results, please view the steps below:

1. To view further details on any publication listed in the search results, simply click on the underlined links. This will then take you through to the online bookshop.2. To have a publication sent directly to your shopping basket (ready for you to purchase), click on the 'Buy Now' button.3. To complete your purchase at this point see point 4 in 'Purchasing from categories and results' in the online bookshop help pages. The online bookshop help pages can be accessed by clicking on the 'Help' link displayed on the right hand side of the page throughout the bookshop or at the bottom of the page in the bookshop shopping basket.Should the search results not match your requirements, at the top of the search results page you will be offered the option to refine your search, this button will take you through to the Advanced Search functionality.TOP

How to perform an Advanced Search

Advanced Search allows you to be more specific in your search requirements. There are two types of Advanced Search offered in the corporate area:
Content Search - allow you to search the content tso.co.uk - Home, Services and News & MediaPublication Search - allows you to search publications available from the TSO online bookshop

Content Search

1. Enter the terms you wish to search under in the 'Keywords' field .2. Select to search using 'All Words', 'Exact Phrase', 'Any Words' or 'Concept'.3. Select to search across 'TSO Home/Corporate Information', 'News & Media' and 'Services'.4. Specify if you wish to limit your search to a specific subject area.5. Select the maximum number of results listed per page (from 10 to 100). 6. Click on the 'Search' button.7. Search results will be displayed. Click on the links displayed to access any of the information returned in the search results. 8. To perform a new Content Search click on the 'New' button and repeat steps 1 to 6. Should the search results not match your requirements, you can choose to refine your search by clicking on the 'Refine' button and editing the search criteria originally submitted.TOP
Publication Search
1. Click on the 'Advanced Search' link on the right hand side of the screen.2. Select whether you wish to search using 'All Words' or if you wish to perform a 'Concept' search.3. Specify which publication type you wish to search on (All titles/TSO publications/BSI publications).4. Enter any details you have on the publication you require in the relevant fields.5. Specify if you wish to limit the search to certain types of publications (Bills, Acts, Statutory Instruments/Rules, House of Commons Papers, House of Lords Papers and Command Papers).6. Select the maximum number of results to be listed per page (from 10 to 100).7. Click on the 'Search' button.8. Search results will be displayed. Click on the underlined links to view further details on any publication listed. This will then take you through to the TSO online bookshop.9. To have a publication sent directly to your shopping basket (ready for you to purchase), click on the 'Buy Now' button. 10. To complete your purchase at this point see point 4 in 'Purchasing from categories and results' in the online bookshop help pages. The online bookshop help pages can be accessed by clicking on the 'Help' link displayed on the right hand side of the page throughout the bookshop or at the bottom of the page in the bookshop shopping basket.11. To perform a new Advanced Search simply click on the 'New' button and repeat steps 2 to 7.Should the search results not match your requirements, you can choose to refine your search by clicking on the 'Refine' button and editing the search criteria originally submitted.
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Corporate Area Navigation

Throughout the tso.co.uk the main navigation bar and left hand side navigation will remain constant. The main navigation bar provides links to the various sections - Home, Service, News & Media and the Online Bookshop, while the left-hand side navigation provides links to relevant customer information:

Advanced Search

Advanced Search allows you to be more specific in your search requirements and enter a combination of either bibliographic (Publication Search) or content information (Content Search).

For further information on Searching click here

Links to other Official Sites

Provides links to a range of TSO, business and government websites. Informative and accessible these sites have been selected to give you easy access to the information you need most, and many themselves are portals to other valuable sites.

For further information click here

Help

Provides information on the corporate area of tso.co.uk.

Contact us

Contact details for our offices, services, bookshops and agents.

For further information click here

Register for updates

Keep up to date with the latest publications and developments from TSO by registering to receive email updates.

For further information click here

Terms & Conditions

View the Terms and Conditions of website use and the online bookshop.

For further information click here

Privacy Policy

View our Privacy Policy.

For further information click here

Customer Charter

View TSO's Customer Charter

For further information click here

Electronic Licences

Provide details of the electonic licences available for TSO products.

For further information click here
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