Welcome to TSO Shop Help

Please find answers to the most frequently asked questions below:

You may also want to know:

If you didn't find the answer to your question or you require more information:

Please contact Customer Services by telephone +44 (0)333 202 5070, email at esupport@tso.co.uk, or Twitter @TSO. For data security purposes, please do not submit any credit card details in email correspondence with TSO.

The Customer Service Centre is open from 08:00 to 18:00 (BST/GMT) Monday to Friday. Telephone calls may be monitored or recorded for training and quality purposes.

Hearing and speech impaired customers can also communicate via text telephone on +44 (0)333 202 5077.

If you have a general comment, query or complaint concerning the TSO Shop please contact us using our feedback form.

Driver & Vehicle Standards Agency (DVSA)

If you have a query regarding one of DVSA's products, please visit our dedicated DVSA help pages.

ADI/PDI/Driving Instructors: You are entitled to a discount on all Official DVSA publications when you quote your official trainer number. Click here to receive your Promotional Code.

Customer Comments

"Your service is excellent and the staff very helpful and professional."
"The efficiency with which you completed my order is just amazing!"
"I am impressed by the follow up service provided."
"Very customer friendly and easy to understand."
"I found the item I wanted to purchase in no time at all."
"Clear and easy to use."
"I love the TSO bookshop."
"Very speedy delivery!"
"Good all-round and easy to navigate."
"Very easy to use and secure."
"Well-structured and practical."
"This website is full of information about the products."
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Welcome to TSO Shop Help

Please find answers to the most frequently asked questions below:

Help Pages

Customer Comments

Important Information