Release, Control and Validation: ITIL® V3 Intermediate Capability Handbook
- Duncan Anderson
- TSO (The Stationery Office)
Updated in line with the ITIL 2011 editions and the Release, Control and Validation (RCV) syllabus, this quick-reference PDF will help you as you study for the RCV module of the ITIL Intermediate Capability qualification. Beyond the exam, this PDF is a practical resource that can be used in the workplace. Companion volumes covering the other Intermediate Capability modules are also available.
Authored and quality assured by itSMF UK
Endorsed by the APM Group
Follows the ITIL Intermediate Release, Control and Validation Syllabus.
Covers the following processes and functions and how they contribute to the Lifecycle:
Service Asset and Configuration Management
Service Validation and Test
Release and Deployment Management
A PDF allows for easy access while you're on the move:
Basic downloadable PDF: searchable with a bookmarking function
|Format||Published||20 Nov 2013|