Skip to content

Key Element Guide: ITIL® V3 Service Operation

Paperback, Pack of 10

Author:
AXELOS
Publisher:
TSO (The Stationery Office)
Price: £99.50

The 'Key Element Guide ITIL Service Operation' provides a handy reference to the content contained within the core ITIL Service Operation guidance and summarises its key elements.

ITIL Service Operation describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.

Key features:

  • Written by authors of the main core guidance titles

  • Provides a handy overview of the five core titles

  • Each Key Element Guide shares the same structure

  • Quality assured and endorsed by itSMF International.

Alternative formats

Extent Pack of 10 ISBN 9780113313686
Size 140mm x 108mm Price £99.50
Format Paperback Published 31 Jul 2012
Availability In Stock: 1 - 2 days Availability help (opens in new window) Delivery Delivery options and charges

If you're interested in this, you might also be interested in...

ITIL Service Operation Book

ITIL Lifecycle Suite - 2011 Edition

ITIL Passing your ITIL Foundation Exam - 2011 Edition

The Introduction to the ITIL Service Lifecycle

Website created and managed by TSO information and publishing solutions