Skip to content

Passing your ITIL® V3 Foundation Exam


TSO (The Stationery Office)
Price: £22.00

Endorsed by the Official ITIL Accreditor and updated in line with the 2011 syllabus, this bestselling study aid is the ideal companion for students preparing for their ITIL Foundation Exam.

This PDF presents the Foundation content in an easy-to-follow structure, which is ideal for learning, and developing an understanding of the basic concepts, principles and terminology associated with IT service management.

The publication provides an overview of the ITIL Foundation learning requirements. It contains chapters on service management, each of the five lifecycle stages, and service management technology - plus information on the qualification scheme and the exam itself.

Key features:

  • Topics are presented in a logical easy-to-absorb structure

  • A fictional case study helps to bring service management to life

  • Mind maps summarise content at the end of chapters and are excellent revision aids

  • Answers to all questions are thoroughly explained to aid understanding

  • Instant access to the publications

  • 73 completely unique questions, which you will not find anywhere else!

Alternative formats

Extent 212 pages ISBN 9780113313563
Size 11.2Mb Price £22.00
Format Downloadable PDF Format help (opens in new window) Published 04 Apr 2012
Availability Available Immediately Availability help (opens in new window)

If you're interested in this, you might also be interested in...

ITIL Service Lifecycle Suite - Books

The Introduction to the ITIL Service Lifecycle - Book

Website created and managed by TSO information and publishing solutions