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Introduction to the ITIL® V3 Service Lifecycle


TSO (The Stationery Office)
Price: £30.00

'Introduction to the ITIL® Service Lifecycle' introduces IT service management and ITIL. It summarises the best practices described in the 2011 editions' core guidance, explaining the basic concepts of ITIL and providing information on each stage of the service lifecycle.

Key features:

  • Introduces the basic concepts of the ITIL service lifecycle, and its benefits

  • Provides a summary of each of the five stages of the lifecycle

  • Includes references to the five core publications, providing an essential companion to them

Alternative formats

Related resources:

Extent 280 pages ISBN 9780113313099
Size 216 x 216mm Price £30.00
Format Paperback Published 30 Dec 2011
Availability In Stock: 1 - 2 days Availability help (opens in new window) Delivery Delivery options and charges

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