ITIL provides a systematic and professional approach to the management of IT service provision. Based on expert advice and input from users, ITIL guidance is both current and practical, combining the latest thinking with sound common sense and guidance.
Using an holistic approach, ITIL looks at the lifecycle of a project rather than delivery sectors, with core lifecycle practices fully supported by more detailed content specific to industry, stakeholders and practice topics - strengthening the link between best practice and business benefits.
The ITIL 2011 - Translations
- ITIL Foundation Handbook - Finnish, German, Japanese
- ITIL Practitioner Guidance - German, Japanese, Latin American Spanish
ITIL Version 3 (V3) – currently translated into French, German, Japanese and Korean – represents an important evolutionary step in ITIL's life. The refresh has transformed the guidance from providing a great service to being the most innovative and best in class.
At the same time, the interface between old and new approaches is seamless so that users do not have to reinvent the wheel when adopting it. V3 allows users to build on the successes of ITIL Version 2 (V2) but takes IT service management even further.
The available ITIL Version 3 (V3) Translations includes:
- Service Strategy – Chinese
- Service Design – Chinese
- Service Transition – Chinese
- Service Operation – Chinese
- Continual Service Improvement – Chinese
- ITIL Lifecycle Publication Suite – Chinese
- The Introduction to the ITIL Service Lifecycle – French, Korean
- Passing Your ITIL Foundation Exam – The ITIL Foundation Study Aid (2nd Edition) – German
- ITIL V3 Foundation Handbook – Danish, Japanese
The available ITIL Version 2 (V2) Translations includes:
- Service Support – German, Japanese
- Service Delivery – German, Japanese
- Planning to Implement Service Management – Japanese
- ICT Infrastructure Management – Japanese
- Business Perspective Volume 1 – Japanese
Download the free
Overview of ITIL 2011 (PDF 4Mb/ opens in new window).