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International Best Practice Blog

Katrina Macdermid

ITIL v3 to ITIL 4: four reasons to make the change

19 March 2020

By Katrina Macdermid

In this blog post, Axle Car Hire' leaders will answer your questions about why it is worth making the change from ITIL v3 to ITIL 4.

Maria Cobano-Conde

ITIL 4 Managing Professional guidance: the toolbox you need for IT Service Management

3 March 2020

By María Cobano-Conde

This month TSO, Official Publishing partner for AXELOS, released the four titles for AXELOS' ITIL 4 Managing Professional guidance: Create, Deliver and Support; Drive Stakeholder Value; High-velocity IT, and Direct Plan and Improve.

Daniel Card

IT change management is all about the people

21 January 2020

By Daniel Card

To make technology work for you, you need to enable your people.

Dr Ruth Murray-Webster

Deciding which risks to take?

16 December 2019

By Dr Ruth Murray-Webster

Making decisions in risky and important situations is relevant to everyone.

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